- Payments hub
- Ways to pay we accept
- Stages of deposits and withdrawals
- Account checks and security steps
- Collection of games and jackpot coverage
- Bonuses and ongoing promos
- Table games floor and limits
- Support hours and cashier limits
- A short word from our cashier
Payments hub
We built the cashier around three priorities at Bonuskong: predictable processing, transparent fees, and a short path from your bank to our games. Deposits clear in real time for most rails, and withdrawals follow a clear queue of checks rather than hidden delays. Each method in our lobby has been stress-tested on real player volumes, so our monthly withdrawal throughput is measured instead of promised.
Players coming in through a casino review typically want the same three things answered: how fast funds moves in, how fast it moves out, and what our cashier actually asks for before a payout. We treat those as our service standards rather than footnotes, and the rest of this page walks through the practical details of using our banking suite.
Ways to pay we accept
Our cashier supports cards, e-wallets, bank payments and selected cryptocurrencies, each configured with its own minimum, fee and processing profile. The table below summarises the rails that real players use most frequently on bonuskong, including the example floors we apply per category. Where a network fee is unavoidable, we set out it on the screen in the cashier prior to confirming, never after.
| Payment method | Example minimum amount to deposit | Typical processing time | Fee from our side |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant | 0 EUR |
| E-wallets (Skrill, Neteller, MiFinity) | 10 EUR | Instant | 0 EUR |
| Bank transfer (SEPA / SWIFT) | 50 EUR | 1 to 3 business days | 0 EUR |
| Bitcoin | 0.0002 BTC | After 1 on-chain confirmation | Network charges only |
| Litecoin / Tether (TRC-20) | 0.01 LTC / 10 USDT | After 1 confirmation | Network fee only |
Minimums for cards and e-wallets line 10 EUR so casual sessions and low-stakes table games can fund promptly, while the bank-carry floor of 50 EUR reflects the clearing costs of slower rails. Cryptocurrency deposits use network denominations instead of fiat because conversion happens at your wallet, not at our cashier. If you need a method that is not listed, the team that supports our players can typically enable an additional electronic wallet or local rails once account verification has cleared.
Stages of deposits and withdrawals
Each transaction across our platform runs through a specific chain, from the moment you choose a method to the moment money appear in your playable balance or your bank account. We document those stages openly so you always know which step is active and what documentation may be requested at that point.
| Payment stage | Deposits | Withdrawals |
|---|---|---|
| 1. Method selection | Choose a rail in the cashier | Choose the same rail where possible |
| 2. Amount entry | Enter amount above the minimum | Enter amount within daily and monthly limits |
| 3. Account check trigger | Runs only for first deposit on the rail | Runs a second time above payout thresholds |
| 4. Authorisation | Card 3-D Secure or wallet confirmation | Internal approval queue |
| 5. Clearing | Funds land in your playable balance | Funds transfer to your chosen destination |
| 6. Confirmation | Receipt stored in your transaction history | Receipt stored, with a reference ID |
For deposits, our side typically completes stages 4 and 5 inside seconds on cards and electronic wallets. Withdrawals transfer through the same six stages but stretch out across up to 48 hours depending on the rail and the number being paid out, which keeps the queue fair for each customer.
Account checks and security steps
Each player on Bonuskong completes a single check of identity before the first withdrawal, covering government ID, address and, where applicable, payment-method ownership. The check is gated rather than constant, so it never blocks gameplay on table games or slot titles while you are warming up.
- Government-issued photo ID matched to your account name.
- Proof of address dated within the last three months.
- Proof of card or e-wallet ownership for withdrawals above 1,000 EUR.
- Source-of-funds confirmation for cumulative payouts above 15,000 EUR.
Re-checks are triggered by material changes: a new device, a new payout rail, or crossing a higher payout threshold. This staged approach keeps the process proportionate while satisfying our statutory obligations.
Collection of games and jackpot coverage
Our lobby holds around 3,000 releases, weighted toward video slot games and running-dealer tables, with a curated jackpot tier updated every week. The progressive jackpot feeds we integrate are network-level, so the displayed totals combine contributions from connected operators instead of only our own pool.
- Daily-drop jackpot slots with fixed seed prizes.
- Network progressives that regularly pass seven-figure totals.
- Megaways and cluster-pay titles grouped by volatility, not only theme.
Filters by provider, RTP band and feature type let you transfer past the lobby carousel in seconds, and mode for demo play is enabled on most non-branded slot games for risk-free testing.
Bonuses and ongoing promos
Our welcome structure is split across your first three deposits, every carrying its own match percentage, max bonus and qualifying game list. Playthrough requirements are displayed in our cashier before you opt in, not buried in promotion terms, and we set out the contribution table per category of games.
Reload bonuses run on fixed calendar slot titles, with free-spits bundles attached to chosen new releases and cashback credited weekly on net deficit. Loyalty points accrue on every real-money round, including on table games, and can be converted into balance of promotional funds or used inside our store.
Table games floor and limits
Roulette, blackjack, baccarat and poker variants sit in addition to our live studio rooms, with wagers ranging from 0.20 EUR to 10,000 EUR per round. Side-wager coverage is broad: Perfect Pairs, 21+3, Wager Behind, Lightning multipliers and Dragon Bonus are all reachable from the table-games hub.
| Game | Min stake | Max stake | Side bets available |
|---|---|---|---|
| Live Roulette | 0.20 EUR | 10,000 EUR | Lightning, Lucky Numbers |
| Live Blackjack | 1 EUR | 5,000 EUR | Perfect Pairs, 21+3, Bet Behind |
| Live Baccarat | 0.50 EUR | 10,000 EUR | Dragon Bonus, Pairs |
| Live Casino Hold'em | 0.50 EUR | 2,500 EUR | Bonus, AA Bonus |
Wager caps apply per seat instead of per table, so multi-seat play on blackjack is plainly separated in your balance window. Provably fair RNG tables are tagged individually for players who prefer them over live-dealer streams.
Support hours and cashier limits
Our customer help team covers live chat and e-mail around the clock, with a dedicated payments desk handling payout queries within weekday business hours. Default cashier caps line 5,000 EUR per day and 20,000 EUR per month; long-tenured there and VIP levels can request higher limits through their account manager.
Responsible-gaming tools include deposit limits, cool-off periods and total self-exclusion, all controllable from the player dashboard without contacting support. Limits and cool-offs are honoured even if the underlying payment has already been queued for processing.
A short word from our cashier
Bonuskong treats payments as the core of the player experience, not a back-office afterthought. Clear minimums, documented stages, and staged account checks keep funds moving predictably while our games, bonuses and table limits carry the entertainment side of the balance.